920 Reviews Found
Confirmed Service Customer
Everyone was helpful and knowledgeable.
Emmaline Z.
WILLIANSVILLE
Business Response
Dear Emmaline, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Sales Customer
Fast, quick, easy, listened to what I wanted in a payment and vehicle. Salesmen was great
Jonathan S.
E AMHERST
Business Response
Dear Jonathan, Congratulations on your new vehicle! We are glad that our staff made it quick and easy while finding you the right vehicle and payment! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had an issue with the recall of my tailgate that randomly opened. After talking to manager he gave me hotline for Gm. Gm walked me through process. They were not sure why part wasn’t ordered they showed parts available. Was thinking dealer was going to reach out to me since they were being contacted. But still no response.
Scott D.
AKRON
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Confirmed Service Customer
Always a pleasure dealing with these folks....
Kathleen R.
LOCKPORT
Business Response
Dear Kathleen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
it was for a recall everyone i dealt with was great from check in to check out was courteous and professional made for an enjoyable experience
John K.
LOCKPORT
Business Response
Dear John, We're glad to hear you found our staff was so courteous and professional! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Robert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Sales Customer
Great experience overall. Gary Cappellino was my sales representative and was professional, knowledgeable and good communicator. I would recommend both the dealership and Gary to friends and family.
Robert R.
LOCKPORT
Business Response
Dear Robert, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business! Thanks for the recommendation and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
Treated amazing by Dominic, definitely will return back to him for our next purchase
Timothy S.
NORTH TONAWANDA
Business Response
Dear Timothy, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Great dealership - very friendly and honest! Salesman, Herb Streng, is great!
Cheryl W.
LEWISTON
Business Response
Dear Cheryl, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Mary, We're glad to hear you found our staff was so nice! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
I waited for the repair and was pleasantly surprised it was completed early
Edward S.
WILLIAMSVILLE
Business Response
Dear Edward, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
We still have white residue coming in t the cabin. You replaced a part at last appointment but that did not solve the problem, still getting same thing. This is a health and safety issue as we are breathing this unknown substance. Please review and advise. Thank you Jim & Barb Collins, 22 Buick Invision.
Barbara C.
CHEEKTOWAGA
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Business Response
Dear Donald, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
The service team DID honor the quote I was given in late March 2024! The service was very quick! Everything is operating normal. That is why I keep returning for service from Cappellino, always will! Thanks!!!
Donald B.
CHEEKTOWAGA
Business Response
Dear Donald, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear Mary, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Great dealership. Service is always a good experience. They got me out fast so I could get to work on time.
David F.
WILLIAMSVILLE
Business Response
Dear David, It is great to hear everything was done quickly and to your satisfaction! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Oil change and tire rotation took 2 hours. Was told, after I inquired, it was due to 4 techs not showing up for work. Thought communication of that delay would have been nice
Nancy W.
E AMHERST
Business Response
Dear Nancy, We are will pass along your comments to the team here at Cappellino Buick-GMC! Thank you again for choosing Cappellino Buick-GMC.